Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 as a consumer (not a business), you have the right to cancel any order within 14 calendar days starting from the day after your order is delivered.
Unwanted goods can be returned to us in accordance with the above but they must be in the same condition as they were delivered to you. We will refund the price of the goods ordered including the delivery costs to you but you will be responsible for the cost of returning the goods to us.
Please note that at our discretion we can withhold refunds until the goods are received by us and we can make reasonable deductions if there is evidence that the goods may have had use beyond reasonable handling by you.
You can contact us by phone or e-mail to cancel an order by using the details given on this website. All refunds will be processed within 14 days of receiving the goods back to us.